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MyAccount: Appointments

Making an appointment in MyAccount

How to book an appointment with a Librarian or the Digital Skills Training Team

Login to My Account then follow these steps.


Step 1: Select the 'MY SUPPORT' tab from the top of the MyAccount homepage.







Step 2: On the following page, select the 'Schedule an appointment' button.


Step 3: Select Information Skills Librarians or Digital Skills Trainers from the list.

The team or department selection field, used when booking an appointment


Step 4: Select the team member that you'd like to schedule an appointment with or you can choose anyone.

You will then be asked to select the subject matter that you'd like to cover in the session.

The advisor selection field, used when booking an appointment

Step 5: Select the time and location of the appointment. If you want a face-to-face appointment, make sure to select an 'In person' one.

The meeting time selection field, used when booking an appointment


Step 6: Following the booking, you'll receive a confirmation email.

An example of an appointment booking confirmation email

Changing your appointment

Once you've made your appointment, if you need to double check or amend the details, you can find these under the 'MY TASKS' tab on the MyAccount homepage.

If you need to cancel an appointment, you can do that there too.


Getting started with


Use MyAccount to

browse FAQs to common questions,

chat to advisors,

book appointments with support staff 

and view your disability and mental health and wellbeing information,

plus much more - all in one place.

MyAccount login

Problems logging into MyAccount?

Problems with MyAccount login

Frequently Asked Questions

Browse the knowledge articles to find the answers to common questions

Frequently Asked Questions