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MyLSBU Salesforce Connect

Who Does What?: Exams and Conferments

Team Info

How to raise a case with us? via Salesforce Exams and Conferments queue - for former students enquiring about transcripts, references, replacement certificates (except Nursing) - for former HSC students specifically enquiring about nursing transcripts and/or verification of equivalency of nursing awards overseas

Phone? No
Live Chat? No
Enquiry Hours Mon - Fri  09:00 - 17:00
Escalation of urgent case/s tbc
Knowledge Champion (FAQs) tbc
Website of info

 Award Certificates -

Transcripts -

Examinations (exam timetables and other exam info) -

Platform for former students to order documents -



Topics Example

Requests from former students for transcripts for all schools except HSC all schools replacement certificates, and letters of confirmation for all schools except Health

Note - we deal with verifications of studies and basic references for former students if they studied 2+ years ago from the current academic year

Award certificate queries for Applied Sciences, BUS and Collaborations - Karen Layden

Award certificate queries for BEA and ENG - Teresa Jenkins

Award certificate queries for ACI, HSC and LSS - Matt Wright

Basic reference and verifications for former students: Former Students



Topics Where it should be referred if known
Enquiries from or about current students Student Life, Student Admin, Library and Student IT as appropriate
Graduation ceremonies Alumni and Development
Enquiries from former HSC students regarding transcript availability and/or verification of nursing awards for overseas bodies As mentioned - this goes to