We have a Help Desk in each campus library where you can come for help with a number of library and IT Support related issues. You do not need to make an appointment, but make sure you check the opening hours of the Desk in your campus library before visiting us. These change during holiday periods.
You can use any of our LSBU libraries to study and borrow from or return to. For example you could request a book from Croydon to pick up at Havering but return it to The Hub at Southwark.
At the help desk you can also top up your print credit, purchase stationery and borrow items such as chargers and laptops.
We loan laptops for day use, they must be returned by 4.45pm. You can also borrow for overnight use but they must be returned by 10am the following morning. If you do not return on time you will automatically be charged at £2.00 for every hour it is late.
If you have reserved a book from another library via our Intersite loan service or Interlibrary loans you can collect them from the trolley next to the self service machine. They will be labelled with your student number. You will get an email to your LSBU account notifying you that your items are ready for collection. Please remember to check the books out to yourself as they are not checked out to you when placed on the trolley. You have 7 days to collect your hold, after which it will be automatically sent on to the next person waiting in the list or back to its 'home' library.
Please note that you cannot place a hold for a book already on the shelf at your 'home' library. If Havering Library does not have a copy of the book you want but The Hub at Southwark or Croydon has a copy, you can use the inter-site loan request form to have a copy sent for pickup.
Please hand in your worksheet and present your ID card to the staff at the Help Desk to receive your prize.