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Feedback, Suggestions, and How to Contact Us

Skills for Success / Academic Skills / Feedback, Suggestions, and How to Contact Us

How to Contact Skills for Success: Academic Skills and English Language

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Drop-Ins

We have drop-in sessions on campus every weekday during term time. During vacations we often have online drop ins - for all drop in dates and times, please check our Calendar.  

 

Ask A Question

You can ask us a question about academic skills by logging an enquiry through MyAccount. [See the FAQ: How can I contact teams or send enquiries using MyAccount?] We will send you a written reply helping you with your query.  Alternatively you can email us at S4L@lsbu.ac.uk

So that we can support you as well as possible, when using this service can you please attach a section of your writing. Please also: 

  • explain what you would like us to look at, by stating the nature of your enquiry.
  • include your assessment criteria
  • indicate the section of your work you'd like to receive advice and guidance on
  • Please be aware we spend an allocated length of time looking at the work you've sent through so it is not possible to look at whole pieces of work.

It is also helpful to include comments near the section you need advice on to help us fully understand your request.

Please note that we do not offer a proofreading service. We also cannot provide last minute fixes and say whether you will pass your assignment or not.

If you have any questions regarding our support, please feel free to log an enquiry through MyAccount. [See the FAQ: How can I contact teams or send enquiries using MyAccount?] Alternatively you can email us at S4L@lsbu.ac.uk

 

One-to-one Meeting

If your question cannot be answered in our online materials, in a drop-in, or by asking a question through MyAccount, we can offer you a one-to-one meeting in person or online using Microsoft Teams.

To arrange a one-to-one, go to MySupport. You can also log an enquiry through MyAccount to request such a meeting, or  you can email us at S4L@lsbu.ac.uk.

 

Study Group Meeting

Maybe you have set up an informal study group to work with other students. You can invite someone from the Academic Skills and English Language team to join you on campus or via Teams to support you with your studies.

Log an enquiry through MyAccount to request such a meeting. Alternatively you can email us at S4L@lsbu.ac.uk