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LLR Service Status: Updates

Westlaw and Kemp on Lawtel - access temporarily unavailable

Access to Kemp on Lawtel and Westlaw resources is currently unavailable. This is due to a Sign On error which affects all staff and students. The resource provider has been contacted, and provided us a temporary access route.

For access, please email llreres@lsbu.ac.uk to request the temporary login details for these resources.

AppsAnywhere - Software License updates

IT Services are in the process of updating the license server for some of our software.

During this time certain software will not be available.

See list below:


Abaqus (Teaching multiple license)

Autodesk 2022

AWR Design Environment

CostX

CST Suite

MapInfo Professional 16.0

QuarkXpress

Star-CCM+

AppsAnywhere on Eduroam campus Wi-Fi

At present students are unable to access certain software via AppsAnywhere on the campus Wi-Fi.

This applies to student's own devices and university laptops.

This is only affecting software that requires the Global Protect VPN.

You can see which software is affected here:

Off-Campus Software List


You can access AppsAnywhere using one of our campus PCs in our libraries.

IT Services are working on a solution, we will keep you updated and apologise for the inconvenience this will cause to students.

Library opening hours: opening hours.

Eduroam on Apple Devices

Some students and staff member with Apple devices (Apple Mac or iPhone) are unable to access the eduroam Wi-Fi on campus. If you have used eduroam at another University or College, this may be the cause.

Follow the guidence on our help sheet: Troubleshooting Apple Device access to Wi-Fi eduroam

Mac Users and E-Resources

Firefox browser logo - an orange fox illustration curled around a lilac ballMac users:  Please download and use Mozilla Firefox as your internet browser to access E-Resources. There is an ongoing security certificate error on some of our library catalogue pages. IT Services are aware and are working to resolve this. Please click through to the page via the Advanced option. These pages are safe.

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Contact Us

Help Desk:
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Subject and Referencing enquiries
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