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Multi-Factor Authentication (MFA) |
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Multi-Factor Authentication (MFA) is a two-step verification method for your LSBU IT account, using your mobile phone or tablet for Microsoft to verify your identity. Once this is set up, it is easy to use and is more secure than just your email address and password.
You must set up MFA when you first activate your IT account and keep it up to date so you so not lose access to your account.
To set up MFA, you will need a computer and an IOS or Android device. If you experience any issues setting up your MFA, please get in touch.
| Passwords must now be at least 15 characters! *************** |
Follow the step by step instructions on this page or download our help sheet.
When setting up your LSBU IT account for the first time on Office365, you will see the box below. Click Next.
You will be asked to download and set up the Microsoft Authenticator app. However, there are different MFA options available if you select I want to set up a different method.
You will need to set up two authentication methods from the choices below.
1. Click I want to set up a different method and select Phone from the drop down.
2. Select your country code from the drop down and enter your mobile number.
3. You will get a text message with a 6-digit code. Enter this code and click Next.
4. You should be informed that your phone number registration has been successful.
1. Click I want to set up a different method and select Email from the drop down.
2. Enter your personal email address and click Next.
3. You will receive an email which contains a 6-digit code. If you do not receive the email after a few minutes, please check your Junk and Spam folders.
4. Enter the 6-digit code and click Next. You should be informed that your email registration has been successful.
1. Click I want to set up a different method and select Security questions from the drop down.
2. Choose 5 questions from the options listed in the drop down and type your answers below.
3. Click Save answers. You should be informed that your Security questions have been added successfully.
You will need a laptop/desktop computer as well as your mobile device if you would like to set up the Microsoft Authenticator app as one of your MFA options.
1. Download the Microsoft Authenticator App on your device.
On your Apple iOS device, go to the App Store to download and install the Authenticator app
On your Android device, go to the Google Play Store to download and install the Authenticator app
2. Once you have downloaded the app, click Next on your computer to proceed. Make sure you have enabled notifications then click Next.
3. Open the Microsoft Authenticator app on your device.
If you see the option to scan a QR code, select Scan a QR code. If not, select Add account.
Choose Work or school account and then select scan a QR code.
4. Click Next on your computer and scan the code shown on the screen with your device. Once you are informed that this has been successful, click Next.
5. Enter the number shown on the screen when prompted by your device.
6. When the notification is approved, click Next. You should be informed that your Microsoft Authenticator App registration has been successful.
Once you have successfully set up two authentication methods, you should see the screen below.
Click Done to finish setting up your account.
If you experience any issues setting up MFA or need to update one of your authentication methods:
