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LLR Library Services content 2023

Students have access to books and DVDS in our libraries as well as electronic resources (e-resources), these include e-books, journal articles, databases and more. To access these resources you will need your student IT account username and password. 

Finding books at Havering or Croydon campus libraries
If you are looking for a book at our Havering or Croydon campuses, the steps are the same, except the shelving is different. Just look for the signs on the shelf ends, which will tell you which class numbers are on that shelf.

We’ve got over 200,000 books and DVDs across our libraries. Use the self-issue machines to borrow an item, these are situated close to our help desks in all our libraries. You can also check what books you have out on your account via the self-issue machines.

Search the library catalogue to find the resources you need. When you click on the link to access an item you will be asked to sign in with your LSBU username and password. You can get general help with finding and accessing resources at our help desks or online. For more advanced help and guidance, see your library subject guide or contact our team of professional librarians - see contact details on your subject guide.

If a book that you wish to borrow is unavailable, a 'hold' will reserve a copy for you when one is returned to the library. 

To place a hold yourself online: 

  • Go to the library catalogue search page and login at the top right hand corner. If you don't login, you will not be able to place the hold.

  • Search for the item you want and select 'place a hold' to place a hold on the next returned copy. This is only possible for items where all copies which can be borrowed are out on loan already.

NB - we recommend that you do this from a campus PC where you are logged in or from your own device - don't use the self-service catalogue PCs around the library as you may find you cannot logout easily.

Visit one of our library help desks if you need any assistance with placing a hold on a book.

We’ll email you when a copy is ready for you to collect. Holds are collected from the holds shelf located close to the library help desk.

Inter-site loans

If you need a book or DVD which is only available at one of the other campus libraries, we can arrange for it to be sent to the campus of your choice.

Fill in the online form and we'll email you when it's ready to be collected.

Inter-site loan request

Inter-Library loans

Can't find what you need in our collection? If a book or journal article you need for your research isn't held by LSBU as an inter-library loan you can request it using the instructions detailed in the helpsheet below.

The Information Skills Librarian can help you decide if you need to make an inter-library loan request. You may find the resources you need are already available at LSBU if you know where to look.

Things to note:

  • We cannot accept requests for material we already stock. Please check the library catalogue before submitting an inter-library loan request. If items are out on loan, you can place a hold on them and receive the first available copy.
  • The loans are not counted as part of your standard loan allowance.

If you have any questions on inter-library loans please contact the team on ill@lsbu.ac.uk

  Books DVDs 'Teaching Practice' Books
Undergraduate 20 items of any type at one time
Postgraduate 20 items of any type at one time
Staff 20 items of any type at one time
Short course student 4 0 0
Access/widening participation student 1 0 0
Alumni 5 0 0
SCONUL access scheme members from other Universities 0 0

  • Books can be borrowed for 3 weeks
  • DVDs can be borrowed for 3 weeks
  • Teaching practice items can be borrowed for 12 weeks

We’ll automatically renew items on your record a week before they are due back as long as

  • Other borrowers haven’t reserved them
  • Your library record with us isn’t expiring in the next few days, and isn’t blocked due to having incurred more than £10 in fines

Please look out for our library renewal emails which will let you know if your renewals have been successful (and the new due dates for your items) or if some items can’t be renewed and need to be returned to us.

It’s important to check these emails carefully when you get them. If an item has been reserved by another student, it must be returned by the due date. We charge fines for items which are returned late.

Books and DVDs can be returned at the 'Book returns' terminals close to our help desks. These terminals will give you a receipt for items you return.


Alternatively you can return items by post. Our Freepost service is currently unavailable, so you will have to pay the postage if you choose to return books by post. Please ensure that the books are securely packaged.

Postal address:
LSBU Hub Library
London South Bank University
103 Borough Road
London
SE1 0AA

We are working to restore this service as quickly as possible and apologise for this inconvenience.

  • If you keep overdue items that are on hold then we will charge heavy fines: £2 per day per item (up to a maximum of £20 per item)
  • There will be a two day grace period on these fines: if an item is returned in the first two days overdue then we won’t fine you but from the 3rd day the fine of £6 will be charged (and will increase by £2 each day after that if the item is still not returned)
  • If an item still isn't returned we will bill you for the replacement cost of the item
  • If you incur charges on your record of more than £10 then you won't be able to borrow more items from us until this fine is reduced

Pay your library fine

If you have incurred a fine, you can pay it online, by signing in to your library account, or in-person at the help desk when you next visit the Library.

LSBU Library Fines all you need to know FAQ

Pay your fine online

If you want to appeal a library fine, please complete this Appeals Form.

Support from our Librarians


Subject Guides

Subject specific help with searching the catalogue, finding resources, as well as referencing and training.

Find your Subject Guide


Workshops

Come along to one of our Library Skills sessions.

Book a Library Skills Workshop


Drop-ins

If you've just got a quick query, come and speak to us at our lunchtime drop-ins.

Find a Drop-In session


1:2:1 Appointments

If you need some tailored advice or support we offer individual or small group appointments.

Book a 1:2:1 Appointment


If you can't book an appointment via MyAccount, please email us and we can book one for you. You can also contact us with questions or queries.

askalibrarian@lsbu.ac.uk

Further resources