| How to raise a case with us? |
via Salesforce International Mobility (Study Abroad and Erasmus) queue |
| studyabroad @lsb u.ac.uk |
|
| Phone? | No |
| Live Chat? | No |
| Enquiry Hours | Mon - Fri 0900 - 1700 |
| Escalation of urgent cases/Team Lead | Nuria Prades |
| Knowledge Champion (FAQs) | tbc |
| Website of info | https://www.lsb u.a c.uk/internation al/ study-abroad |
| Topics | Example |
| Outgoing exchange enquiries - LSBU students interested in taking part in an exchange with one of our partners abroad or via the Erasmus scheme | Erasmus scheme |
| Exchange with the US | |
| How to apply; Living Costs? | |
| Other international opportunities | |
|
Incoming exchange / 'Study abroad’ - enquiries from students interested in studying for a semester or a year at LSBU via the 'Study Abroad’ programme or Erasmus/international exchange. Enquires from students enrolled on the programmes mentioned above relating to the programme itself (fees, documentation, transcripts, etc.)
|
Info on how to apply |
| Module selection | |
| First point of contact for prospective students coming via this scheme |
| Topic | Where it should be referred if known |
| Prospective applicants from abroad interested in full degrees (eg MAs, BAs etc) | global@lsbu.ac.uk to go to the QSES team |
| Top ups, articulations | |
| International internships outside of the EU | |
| Issuing of CAS (Confirmation of Acceptance for Studies) to international students | cas@lsbu.ac.uk ? |
| Incoming Erasmus internships | Whichever dept person wants to intern with |
| Accommodation issues | Accommodation team |
| Module registration issues | Student Admin of specific school |
| Enrolment | Enrolment team queue |