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myLSBU Salesforce Connect

Who Does What?: International Mobility (Study Abroad and Erasmus)

Team Info

How to raise a case with us?

via Salesforce International

Mobility (Study Abroad and Erasmus) queue

Phone? No
Live Chat? No
Enquiry Hours Mon - Fri 0900 - 1700
Escalation of urgent cases/Team Lead Nuria Prades
Knowledge Champion (FAQs) tbc
Website of info https://www.lsb



Topics Example
Outgoing exchange enquiries - LSBU students interested in taking part in an exchange with one of our partners abroad or via the Erasmus scheme Erasmus scheme
  Exchange with the US
  How to apply; Living Costs?
  Other international opportunities

Incoming exchange / 'Study abroad’ - enquiries from students interested in studying for a semester or a year at LSBU via the 'Study Abroad’ programme or Erasmus/international exchange.

Enquires from students enrolled on the programmes mentioned above relating to the programme itself (fees, documentation, transcripts, etc.)


Info on how to apply
  Module selection
  First point of contact for prospective students coming via this scheme


Topic Where it should be referred if known
Prospective  applicants from abroad interested in  full degrees (eg MAs, BAs etc)   to go to the QSES team
Top ups, articulations  
International internships outside of the EU  
Issuing of CAS (Confirmation of Acceptance for Studies) to international students  ?
Incoming Erasmus internships Whichever dept person wants to intern with
Accommodation issues Accommodation team
Module registration issues Student Admin of specific school
Enrolment Enrolment team queue