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myLSBU Salesforce Connect

Who Does What?: Skills for Learning

Team Info

How to raise a case with us? via Salesforce Skills for Learning queue (student cases via live chat go via Student Life Centre initially) 
Phone? No
Live Chat? No
Enquiry Hours Mon - Fri 0900 - 1700 + Maths and Statistics have drop-in sessions online  and on campus at specific advertised times
Escalation of urgent case/s Lesley Gould
Knowledge Champion (FAQs) John Bainbridge
Website of info

MyLSBU page

Moodle Site






Topics Example
Academic practices

Support with academic vocabulary, critical thinking, writing assignments and dissertations, essay writing, exams, giving presentations, writing technical reports, time management, exam preparation

Maths Support with maths from basic numeracy up to advanced levels
Statistics Support with basic statistics (support with more advanced statistics tbc)
Drug dosage calculations Support for drug dosage calculations for students in Health/Social Care


Topic Where is should be referred (if known)
Don't offer a proof reading service n/a
Referencing LLR: Library - via Information Skills Librarians
Don't run English language courses n/a
Digital Skills Support LLR: Digital Skills Centre
Support SPSS Students should use Linkedin Learning platform or seek help via their School
Support with foreign languages n/a