How to raise a case with us? | via Salesforce Skills for Learning queue (student cases via live chat go via Student Life Centre initially) |
s4l@lsbu.ac.uk | |
Phone? | No |
Live Chat? | No |
Enquiry Hours | Mon - Fri 0900 - 1700 + Maths and Statistics have drop-in sessions online and on campus at specific advertised times |
Escalation of urgent case/s | Lesley Gould |
Knowledge Champion (FAQs) | John Bainbridge |
Website of info | |
|
Topics | Example |
Academic practices |
Support with academic vocabulary, critical thinking, writing assignments and dissertations, editing and proof reading, essay writing, exams, giving presentations, writing technical reports, time management, exam preparation |
Maths | Support with maths from basic numeracy up to advanced levels |
Statistics | Support with basic statistics (support with more advanced statistics tbc) |
Drug dosage calculations | Support for drug dosage calculations for students in Health/Social Care |
Topic | Where is should be referred (if known) |
Don't offer a proof reading service | n/a |
Referencing | LLR: Library - via Information Skills Librarians |
Don't run English language courses | n/a |
Digital Skills Support | LLR: Digital Skills Centre |
Support SPSS | Students should use Linkedin Learning platform or seek help via their School |
Support with foreign languages | n/a |