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myLSBU Salesforce Connect

Who Does What?: Data Protection

Team Info

How do you raise a case with us?:

via email -

Phone or Live Chat?:  No  

Enquiry Hours: Mon - Fri  09:00 - 17:00

Urgent escalation of a case/cases - who do I contact?:  Alice Black

Website where info on our services can be found:


Knowledge champion responsible for our Knowledge articles (FAQs): Alice Black 


Topics Example
Data protection enquiries Someone submitting a subject access request
  Someone submitting a data deletion request
  Personal data enquiries from third parties (eg local authorities, police, Student Loans Company etc)
  Potential data breaches


Topic Where it should be referred? (if known)
Provision of degree certificates/transcripts Exams and Conferments team 
Admissions enquiries Admissions
Request for council tax exemption letters Student Life  (students can generate themselves via My Account)
Provision of references

Current students:

Former students: