How do you raise a case with us?:
via email - dpa@lsbu.ac.uk
Phone or Live Chat?: No
Enquiry Hours: Mon - Fri 09:00 - 17:00
Urgent escalation of a case/cases - who do I contact?: Alice Black
Website where info on our services can be found: https://www.lsbu.ac.uk/
Knowledge champion responsible for our Knowledge articles (FAQs): Alice Black
| Topics | Example |
| Data protection enquiries | Someone submitting a subject access request |
| Someone submitting a data deletion request | |
| Personal data enquiries from third parties (eg local authorities, police, Student Loans Company etc) | |
| Potential data breaches |
| Topic | Where it should be referred? (if known) |
| Provision of degree certificates/transcripts | Exams and Conferments team |
| Admissions enquiries | Admissions |
| Request for council tax exemption letters | Student Life (students can generate themselves via My Account) |
| Provision of references |
Current students: references@lsbu.ac.uk Former students: formerstudents@lsbu.ac.uk |