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myLSBU Salesforce Connect

Who Does What?: Student Recruitment and Outreach

Team Info

How do you raise a case with us? outreach@ls
Phone? No
Live Chat? No
Enquiry Hours Mon - Fri 0900 - 1700
Contacts to escalate urgent/cases and team leads Lucy Bryan
Knowledge Champion (FAQs) Lucy Bryan
Website of info https://www.l



Topics Examples
Prospective students who have questions about our events I'm booked onto an event and have questions about attendance
  I'm booked onto an event and need to cancel/rearrange my place
Teachers, careers advisors, and community partners wanting to attend our events or work with us I'm a teacher looking to bring a group of pupils to campus for a visit
  School wants us to visit them for a careers fair
  Local museum wants to collaborate with us to support young people
Widening participation Questions about care leavers (that are not current LSBU students)
  Support workers getting in touch with us
Student Ambassadors (relating to outreach events only) Ambassadors who would like to apply for a shift at a UCAS fair
  Ambassadors needing to discuss outreach event job shifts


Topic Where it should be referred if known
Any issues relating to current or former LSBU students Relevant other Student Team eg Fees, Accommodation, Student IT/Library, Student Life etc
Application status Admissions
International student queries (for enquiries about course applications)

Immigration and Compliance team for immigration issues

Relevant other Student Team for current international students eg Accommodation, Student IT/Library, Student Life etc

Student Ambassador Scheme general enquiries Tracey Davidson